PRIVACY POLICY

1. About Game On

Game On is an initiative of the Intellectual Disability Foundation (IDF), based in Arncliffe, NSW, Australia. Our mission is to create inclusive and engaging esports training and tournament opportunities for people of all abilities.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book or RSVP for events, or make payments for our programs.

By using our website or services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information from you:

Personal Details: your name and contact information (such as email address and mobile number).
Booking Information: details related to your esports training sessions, tournament participation, and RSVPs.
Payment Information: credit/debit card details or other payment information when processing payments for sessions or tournaments.
Communication Records: messages or inquiries sent to us through our website, email, or phone.
Website Usage Data: information about how you interact with our website, such as pages visited, time spent, and technical data (e.g., IP address, browser type).

3. How We Use Your Information

We use your information to:

Process bookings, RSVPs, and payments for esports programs.
Communicate with you about sessions, tournaments, and updates.
Provide customer support and respond to inquiries.
Improve our website and services.
Comply with legal, financial, and reporting obligations.

We will not use your personal information for purposes unrelated to those described above without first obtaining your consent.

4. Payment Information

Payments will be processed securely via Stripe. Currently, we offer no paid services.

We do not store full credit card details on our servers. All payment data is handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

5. Disclosure of Personal Information

We may share your personal information with:

Service Providers who assist us with website hosting, event management, and payment processing.
Regulatory Authorities, when required by law.
Partners and Sponsors only where consent has been given or where necessary to deliver a service you have requested.

We will never sell, rent, or trade your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your data may be stored electronically on secure servers located in Australia or overseas, managed by trusted service providers.

When data is no longer required, we take steps to securely destroy or de-identify it.

7. Access and Correction

You have the right to access and correct the personal information we hold about you. If you would like to request access or make corrections, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and collect information about website usage.

You can modify your browser settings to disable cookies, although this may affect some site functionality.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact:

Game On – Intellectual Disability Foundation
Address: 37 Firth St, Arncliffe, Sydney NSW, 2205
Email: idfgaming@idfstgeorge.org.au
Phone: 02 8566 2800
Website: gameonarcade.com.au

Compliance

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).